FAQ – Frequently Asked Questions

Our payments partner is Stripe.

Stripe: Debit/credit cards.

All orders will ship out from our warehouse in Sweden.

All products that are possible to buy on hyperfly.eu are stocked in our warehouse in Sweden. Once order is placed we will start packing your order.

Our shipping partners are DHL and FedEx. Available transport service will appear in the cart or the checkout depending when we know of delivery address. You will see costs and estimated transportation time.

When shipping is booked for an order customer will receive an email with detailed information how to track the parcel.

All orders shipping outside of EU will all have commercial as purpose of shipping in all custom/transport documents. We do not change any prices or other information in these documents either.

Hyperfly Europe / Rebelz Sporting Goods do a lot of custom works for academies. Customization is something we really enjoy. We do rashguards, shorts, belts, gi’s, patches ect. Inquiries can be emailed to contact@hyperfly.eu. Please include design/description, number of pieces per design.

Of course. The Hyperfly Europe / Rebelz headquarters (showroom and warehouse) are located in Nystrandsgatan 31, Eskilstuna, Sweden.

 If you have any questions regarding sizing and products, please contact customer service.

During Swedish business hours (8:00 to 17:00 CET) we normally handle orders very fast, so if you wish to cancel you order please do it fast by contact customer service. Once the order has left the Hyperfly Europe warehouse the order can not be canceled.

If you wish to pre-order a product, please contact customer service.

Of course. All information regarding returns and exchanges are available in the terms and conditions and hyperfly.eu/returns.